How to Make Your Your Documentation Is Costing You EUR 147K Per Year. Here's the Math Nobody Wants to Do.

I'm going to do something unpopular. I'm going to talk about documentation like it's money. Not "documentation is important" money - not the kind where a VP nods thoughtfully and then funds something else. Actual money. The kind with digits and uncomfortable silence in quarterly reviews. If you've read anything about DocOps - the practice of treating documentation like code, running it through CI/CD, automating quality checks - you've probably encountered the inspirational version. "Documentation as a dynamic asset." "Collaborative knowledge management." "Continuous publishing." Beautiful words. They sound like a LinkedIn post written by someone who's never had to explain to a CFO why the docs budget should exist. Let me offer something different. A calculator. The silent cost of documentation drift Here's a number most companies don't track: how many support tickets originate from outdated documentation. They don't track it because nobody categorizes tickets that way. A customer write